Effective Date: July 2026
VendorCue ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using the VendorCue mobile application, website, and related services.
Information We Collect
When you use VendorCue, we may collect information necessary to provide our services, including your name, business name, email address, phone number, city, and other information you provide when requesting access or creating an account.
We also collect information related to your use of the application, including events, sales, discount codes, connected devices, synchronization records, and licensing information.
Device Information
To protect your account and enforce licensing, VendorCue may collect limited device information such as a unique device identifier, operating system version, application version, and device model. This information is used solely for account verification, device registration, security, and licensing.
Offline Data Storage
VendorCue is designed as an offline-first application. Sales, events, and related records are stored securely on your device so you can continue working without an internet connection.
When an internet connection becomes available, your data is synchronized securely with our cloud services.
How We Use Your Information
We use your information to provide and maintain VendorCue services, verify licenses, authenticate users, synchronize data, improve application performance, provide customer support, and communicate important service updates.
We may also use aggregated and anonymous usage data to improve our products and services.
Data Synchronization
When synchronization is enabled, your application securely transfers authorized business data between your device and VendorCue cloud services. Synchronization helps protect your information through backup, device recovery, and multi-device management where permitted.
Information Sharing
VendorCue does not sell, rent, or trade your personal information.
We may share information only when required by applicable law, to protect our legal rights, to investigate fraud or misuse, or when necessary to provide services through trusted infrastructure providers acting on our behalf.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable security practices, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Account Licensing
VendorCue uses account verification and licensing controls to ensure authorized access to the platform. License status may be periodically verified when an internet connection is available. If a license expires or access is disabled, locally stored business records remain on your device unless you choose to remove them.
Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location and applicable laws, you may have the right to request access to your personal information, request corrections, request deletion of certain information, or object to specific processing activities where permitted by law.
Third-Party Services
VendorCue may use trusted third-party services for infrastructure, hosting, analytics, email delivery, security, or application distribution. These providers process information only as necessary to deliver their services.
Children's Privacy
VendorCue is intended for business users and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
International Users
If you access VendorCue from outside your country of residence, your information may be processed in jurisdictions where our hosting or service providers operate. We take reasonable measures to protect your information regardless of location.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Updated versions become effective upon publication within VendorCue or on our website.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us at hello@vendorcue.app.